FAQ

Here, you’ll find answers to the most common questions about our products, services, policies, and more. Whether you’re looking for help with orders, shipping, or general inquiries, we’ve got you covered. If you don’t find what you’re looking for, feel free to reach out to our support team!

We currently offer sizes from Small to Large. We plan to expand our size range in the future, so stay tuned for more options!

To place an order, browse our collections, select the items you wish to purchase,
and add them to your cart. When you're ready, proceed to checkout, fill in your
details, and complete your payment.

We accept major credit and debit cards, PayPal, and Apple Pay for online orders. All transactions are processed securely.

Once your order is confirmed, we begin processing it immediately. Unfortunately, we cannot modify or cancel orders once they have been placed. Please double-check your order before confirming.

Currently, we offer shipping within the UAE only. We are planning to expand our shipping options to international destinations in the near future.

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your order through the shipping
carrier’s website.

We offer returns and exchanges within 14 days of receiving your order, provided the items are unused, unwashed, and in their original condition with tags attached. Please visit our returns page for detailed instructions.

To ensure the longevity of your clothing, we recommend following the care
instructions on the garment’s label. For most of our items, machine wash cold
and air dry to maintain the fabric quality.

Currently, Qimma operates exclusively online. We focus on providing a seamless online shopping experience for our customers across the UAE.

Yes! We will be launching collections inspired by different Arabic countries,
representing them through streetwear. Stay tuned for upcoming releases that
celebrate these cultures in unique and stylish ways.

For any inquiries or assistance, you can reach our customer service team via the contact form on our website or email us at support@qimma.com. We’re happy to help!

Didn't find what you were looking for. Don't worry reach out via contact page